Returns & Refunds

Return Policy

We want you to feel confident shopping with NOVIRA. If you are not completely satisfied with your order, you may request a return within 30 days of delivery.

Return Conditions

Returned items must be unused, in their original packaging, and in the same condition in which they were received.

Refund Processing

Once your return has been received and approved, refunds are typically processed within a few business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact our support team and we will be happy to assist you.

Need Assistance?

For any questions regarding returns or refunds, feel free to contact us at hello@novira.com